Troubleshooting ACT or Activation Errors of ESET
ESET is the antivirus which is easy to download and activate. What you need is activation code, then you can activate it quickly. But during activation from eset internet security site, sometimes it shows an ACT error message, such as ACT.0, ACT.5, ACT.7 and more.
In this blog, we will discuss how can you resolve or troubleshoot these errors by yourself. These errors sometimes don't get solved by reinstallation from www.eset.com/ca/download of ESET software like ESET internet security or ESET premium security.
ESET Activation Error List – What Are ACT Error Messages?
Here is the name of ESET antivirus ACT error code and the reason of why they are showing such errors. Check below;
ERROR CODE
| ISSUE DESCRIPTION |
ACT.0
| This is shown on the ESET windows home product. |
ACT.1
| Activation failed or cancelled license. |
ACT.17 | If you don’t use the most recent license key after upgrading the key. |
ACT.18 and ACT.6 | The verification of the previous license is required which is not expired or renewable |
ACT.20 | The Activation key is not valid in some countries. So, contact your local ESET partner to update it. |
ACT.21 | It occurs during the ESET product upgrade. You should restart the computer. |
ACT.24 | The ESET product is connecting to ESET GEO IP server. Verify the network rules. |
ACT.25 | If you have already used the key with and beta product. Contact tech support. |
ACT.32 and ACT.34
| Error during activation. Activation failed. Choose the proper country or contact with the key distributor. |
ACT.39
| When the key is overused, Renew your license.
|
ACT.4
| Due to corrupted installation. Check for conflicting software and remove it then reinstall ESET. |
ACT.46 | When your license is expired.
|
ACT.5 | Activation failed/Invalid License Key. |
ACT.7
| Activation failed. Check the downloaded ESET product. |
ACT.8
| When you enter incorrect username/password |
Troubleshoot ACT Errors –
If you are facing above errors on you ESET errors, to resolve these issues, follow the steps below;
If you have conflicting or other previously installed software, get the AV third-party tools and remove the software using the vendor's approved method.
Visit the eset internet security home page and verify your internet connection is active or not.
Before you install the updates, connect the system with a good internet connection.
Open start menu and type "Command Prompt".
When the Command Prompt icon displayed, then right-click on it.
Select "Run as administrator" button.
Now, type "netsh Winsock reset" command.
Press "Enter" and restart the computer.
Then, try to activate it.
If your system time is incorrect on the machine, then possibly errors can occur.
Therefore, set your system time correctly to get the error resolved.
Next, Navigate to C:\Windows\System32\drivers\etc.If the host's file has DNS poisoned entries which are linked with domain edf.eset.com, then verify it.
During the verification, if you found DNS poisoned entries, then you must remove the entries from the hosts' file.
You can use a text editor such as Notepad to remove entries.
You can also try to download the software again from the eset internet security website and activate with the new password. If your issues don't resolve with above steps, then send email to ESET technical support and contact them.
Ethan Hawke is a self-professed Digitial Marketing & security expert, He Has been expertise in making people aware of the security threats. He just love to write about, cryptography, malware,Cyber security social engineering, internet. He writes for Eset Security products at eset internet security | www.eset.com/ca/download
